The House of Vietato

Shipping

Vietato Limited currently ships orders exclusively within Jersey, Channel Islands.

Orders are typically processed within 2–3 business days, though processing times may vary during limited releases or periods of high demand.

Delivery times will depend on local courier availability. Customers will be notified once an order has been dispatched.

All deliveries must be received by a person of legal drinking age, and identification may be requested upon delivery.

If age verification cannot be completed, the delivery may be refused.

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Limited Edition Releases

Certain products, including numbered or limited releases, may be produced in restricted quantities.

To ensure fair availability, Vietato Limited reserves the right to limit the number of bottles purchased per customer.

Orders may be reviewed or cancelled if multiple purchases are suspected to circumvent these limits.

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Damaged Goods

If your order arrives damaged, please contact us within 48 hours of delivery.

To process a claim, we may request:

Photographs of the damaged product

Proof of purchase

Delivery details

Where appropriate, we will arrange a replacement or issue a refund.

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Returns

Due to the nature of alcoholic products, we are generally unable to accept returns once a product has been delivered, unless:

The product arrived damaged

The incorrect item was supplied

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Refunds

Where a refund is approved, it will be issued to the original payment method used during purchase.

Refund processing times may vary depending on the payment provider.

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Contact

For any shipping or order enquiries, please contact Vietato Limited through the contact details provided on this website.